| Name of Complainant | |
| Date of Complaint | August 10, 2023 |
| Name(s) of companies complained against | instamoney |
| Category of complaint | Banking |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I applied for instamoney loan on August 03, which got rejected eventually. Unlike other lenders they make applicants do the e- nach process before loan sanction! On 07 August i suddenly found out found times deduction for e- nach charges along with a bank charge. I applied loan from the same app before which wasn’t granted , too. Becoming curious, i checked that time period bank statement & yesss….found out that same deduction of Rs. 135.70 along with a separate bank charge. I am mailing them continuously, receiving some bogus AI generated replies. The customer care executive no is always normally or motivatedly busy God knows! Now, what the hell is this? How can a company charge for e- nach that also four times when the principal loan been rejected!! Strange!
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