Installation Issue

Name of Complainant Sumanth Dora
Date of ComplaintMarch 3, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Sumanth Dora:

Dear sir / Madam ,
I booked for jio fiber for installation booking amount has been paid but no response from your engineer and this is how you people are giving service to public .. booking details as follows

Dear Customer,
PLAN2BUILD Appointment of JioAirFiber connection along with Set top box with Order Number NO0000XMQXAJ is scheduled on 29-Feb-2024 between 11:00:00 – 13:00:00.
You will receive an Order completion code after PLAN2BUILD.
Please share the same with our service engineer to confirm completion of PLAN2BUILD.
Click http://tiny.jio.com/YmnWnoj to track Order status or reschedule appointment.
For any queries or to reschedule appointment, call us at 18008969999.

Till now no response and one of your engineer came and told that switch network will be provided but not all installed.

Kindly provide me details how many days it will took for installation

Image Uploaded by Sumanth Dora:

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