| Name of Complainant | |
| Date of Complaint | November 15, 2023 |
| Name(s) of companies complained against | Instagram |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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My Instagram original username is asfasarah14 . On 14-11-2023 around 11:40AM, I discovered that my account had been compromised without my knowledge or consent. The hacker has made unauthorized posts and modifications, causing distress to me and my followers.
In response to this incident, I have already taken immediate action by resetting the password. However, I am unable to regain access over my account.
I kindly request your assistance and prompt action in helping me recover my hacked Instagram account. I understand that account security is of utmost importance to Instagram, and I trust in your commitment to addressing such issues promptly.
To aid in the recovery process, I have provided the following information:
My Instagram original username: asfasarah14
Changed Username by hacker:__.____.0.__.6.____._as5(this is being changed frequently by hacker)
Changed email by hacker: [email protected]
Changed mobile no: +234-9030386632
I kindly request that you take the necessary steps to investigate and recover my account, ensuring that all unauthorized content is removed promptly. If there are any further measures I need to take or additional information required, please let me know, and I will gladly provide it to support the account recovery process.
Image Uploaded by Asfa Sarah: