Instagram account _comfort.shopping_ cheating the customers.

Name of Complainant Pooja Jain
Date of ComplaintJune 6, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Pooja Jain:

I ordered a product on may 17th,2021 from the Instagram account named _comfort.shopping_ , which I received today  I paid rs 999/- to gourav bumb through google pay , The product which I ordered is not the same, I understand color vary but here the buttons of the shirt and the size which I ordered are not the same, and they are not exchanging the product, not providing the refund, and also telling me that the product size is S ( 32-34 ), but it is (  38-40), they are showing different product image on the time of purchase and when the product arrives the size. Buttons, fabrics are not same, color varies due to lighting but here the product is getting changed with other cheap product and also not even  accepting the mistake of wrong product delivery.

Image Uploaded by Pooja Jain:

Instagram account _comfort.shopping_ cheating the customers.

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