Information Not provided correctly for payment

Name of Complainant Shradha Sameer Gujar
Date of ComplaintDecember 18, 2024
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Shradha Sameer Gujar:

I wanted to close loan.It was told to me to make payment using details mentioned in the mail over the call.
I submitted DD on mentioned details.
I called today to get my final statement and now I got to that DD which was submitted is incorrect.I have to make another payment.

I had aksed them about details and it was not told me as amount is more then I will have to make payment using other method.

Money is debited from my account and now they are telling me to make another payment of 3 lakh I had a word with neeraj today

I asked him to get manager online he denied
I want to lodge complaint as wrong information was provided to me

Image Uploaded by Shradha Sameer Gujar:

Information Not provided correctly for payment

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