| Name of Complainant | |
| Date of Complaint | November 13, 2021 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Mobile Phone |
| Permanent link of complaint | Right click to copy link |
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Esteemed Consumer Court,
I am Debojit Dutta. I ported my postpaid connection to Airtel mid-September and also took up an internet connection with the same number. I was asked to make a payment of 6541 through Airtel.in which I did.
This month I received a bill saying I have to pay 3900-something to Airtel. I am told I made multiple phone calls to ISD numbers which I did not and also via landline phone which I do not have. The call records in the bill go back to Sep 1, when I wasn’t even using Airtel. I spoke with the Airtel agent only on Sep 7 for the connection (attaching screenshots of all the conversations).
Even after multiple complaints Airtel hasn’t resolved this. They keep closing my complaint.
I want to only pay for the services I used. Also, want Airtel to stop harassing me for the bill.
Regards,
Debojit Dutta
