Indoor and outdoor Coverage Network issue – Both Calling and Internet

Name of Complainant Smruti Ranjan Bhattaray
Date of ComplaintJune 26, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Smruti Ranjan Bhattaray:

Hello, i have been complaining through airtel Mobile app and even via calling to customer care regarding the stunning network issue. I had a interaction with all the airtel users my area and i found the same issue. No indoor coverage and outdoor coverage also not that good. Indoor we cant even talk. All the the time we have to go out to make conversation even while talking with airtel customer care. Because in indoor i cant listen opposite person voice and also i am not audible to them also. While calling network is not good what i expect from Internet network. Its a dumbo. Search something or browse or watch video its loading and loading and loading and buffering. But when we all check the network availability in airtel mobile app, it says full of network coverage. Then where the network goes if full network coverage is here ? We all have been requested multiple times that send your technician to survey and check in practically what customer facing issue by talking with us and increase the coverage and resolve the issue. But no one is coming at all. And customer care re-preventative only give assurance that we are very sorry and we are working on it working on it. We are nor frustrated. I cant even do my work from home. I have use my Mom mobile as she is using Jio. And Jio s working better.  I am thing to switch Jio. Or else kindly resolve this issue.

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Indoor and outdoor Coverage Network issue – Both Calling and Internet

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