| Name of Complainant | |
| Date of Complaint | June 26, 2020 |
| Name(s) of companies complained against | Billdesk/ indiaideas@icici |
| Category of complaint | Consumables |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had ordered few groceries from ‘Dmart ready’ app. (Order no 18421855) Online Transaction done through UPI payment app from SCB bank. Amount of Rs 2931/- has been debited from my SCB account and shows that payment done to indiaideas@icici. but still ‘Dmart ready’ app shows payment has failed as they have not received payment. UPI app notification showing that Payment is done to indiaideas@icici (UPI ref ID 017612433911) is attached herewith for your reference.
Trying to contact both Dmart as well as bill desk/ indiaideas; both are not traceable.
Request you to please help me get refund of my money as soon as possible.
Image Uploaded by Amolika Kalambkar:
Hello Amolika,
I have faced the similar issue.
Is the issue resolved. If yes, then how much time it took you to get these things resolve.
Because just like in your case, I am not able to contact customer service or anything.
So can you please help me with this?
Thanks in advance.
Kind attention, Sir/Ma’m ,
This is Poonam Kamalakant Gawade and I a staying at Mira Bhayender. I am your regular customer of Dmart.
I herby inform you that I have placed for order no. 20224947 1 day ago and amount of Rs. 6837.14 /-
And this amount has debited from my account and credited to dmart of Indiaideas@icici but in dmart app shown payment failed . Sir please place my order or refund my money and please solve my query. Please revert me for the same.