Independent tv not solving issue error 400 signal not found. & Missing star channels

Name of Complainant Balram V Parmar
Date of ComplaintApril 29, 2019
Name(s) of companies complained against
Category of complaint Entertainment
Permanent link of complaint Right click to copy link
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Text of Complaint by Balram V Parmar:

Respected Sir,

Myself Balram V Parmar. We take 2 connection of independent tv before 4 months. As they were providing best quality channels. We paid 2100 rs for the 1 year subscription. But then all went wrong star channels and utv channels are missing i also say sports channels from sony networks are missing including ten 1 ten 2 ten 3 and discovery and wion news channels are missing. And big problem is on many other provided channels there is error no 400 “signal Not Found” in 43 degrees outside they say its raining… When we call customer care they say they will fix it in 30 minutes and then nothing happens we are missing channels and facing issues form last 2 months they are not helping so i demand refund of remaining 8 months. They are also not following TRAI new rules of customer to chose their channels as new Framework. Also not providing any pack or channels to chose according to TRAI new rules.

Regards – Balram V Parmar.

Details

Customer name – Vasantlal M Parmar

Dth privider – Independent tv

Place – dahod, Gujarat

Box model no- DHA042170

S/N- 510018349069356

CA ID- 04358041

Manufacturer- OVT India Private limited

 

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Independent tv not solving issue error 400 signal not found. & Missing star channels

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