Name of Complainant | |
Date of Complaint | April 29, 2019 |
Name(s) of companies complained against | Independent TV |
Category of complaint | Entertainment |
Permanent link of complaint | Right click to copy link |
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Respected Sir,
Myself Balram V Parmar. We take 2 connection of independent tv before 4 months. As they were providing best quality channels. We paid 2100 rs for the 1 year subscription. But then all went wrong star channels and utv channels are missing i also say sports channels from sony networks are missing including ten 1 ten 2 ten 3 and discovery and wion news channels are missing. And big problem is on many other provided channels there is error no 400 “signal Not Found” in 43 degrees outside they say its raining… When we call customer care they say they will fix it in 30 minutes and then nothing happens we are missing channels and facing issues form last 2 months they are not helping so i demand refund of remaining 8 months. They are also not following TRAI new rules of customer to chose their channels as new Framework. Also not providing any pack or channels to chose according to TRAI new rules.
Regards – Balram V Parmar.
Details
Customer name – Vasantlal M Parmar
Dth privider – Independent tv
Place – dahod, Gujarat
Box model no- DHA042170
S/N- 510018349069356
CA ID- 04358041
Manufacturer- OVT India Private limited
Image Uploaded by Balram V Parmar: