indefinite delay and cancellation of return of a received used product

Name of Complainant Punyaslok Dhal
Date of ComplaintFebruary 3, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Punyaslok Dhal:

I had ordered a new Realme Buds air 3 from flipkart which turned out to be a refurbished one as it displayed “Balabhadra’s Realme buds air 3” . I raised for an exchange of the device and the authorities made me wait for a whole week before it was cancelled by the seller and it was past the return date(which I think was intentional) , After that I raised a return and refund of the said device and they keep delaying it indefinitely.

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