Increased loan tenure without customer consent or acknowledgement

Name of Complainant Sneha Kunal Padwal
Date of ComplaintMay 22, 2023
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Sneha Kunal Padwal:

I have availed fifty thousands personal loan from Home Credit through their App on 17th Feb 2020 for the tenure of 36 Months after that due to covid i took relaxation of 3 months EMI. Now the home credit saying that as i have taken relaxation of 3 months EMI in this loan so i have to pay them same EMI for next 18 months even after i have completed my tenure with home credit

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