INCORRECTLY Charges Refuelling fees

Name of Complainant Nipun Rustagi
Date of ComplaintMarch 4, 2023
Name(s) of companies complained against
Category of complaint Tours & Travels
Permanent link of complaint Right click to copy link
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Text of Complaint by Nipun Rustagi:

I booked zoom car under I’d: JPSNCI3P8
While picking up car following things happened
1) car odometer was not working correctly as it does not show kms
2) I raised this concern to zoomcar representative present. He said nothing to worry
3) car was given to me at 0 percent fuel

While dropping the car I returned them at reserve level

They charged me incorrectly Rs 2600 and not ready to understand the problem and is not returning my money

Attaching pic at the beginning of the trip which shows 0 fuel.. hence no refuelling fees should be charged

Image Uploaded by Nipun Rustagi:

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