Incorrect Product & improper customer support

Name of Complainant Ashika
Date of ComplaintJanuary 19, 2024
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Ashika:

I ordered a multi layer shoe rack with doors and received a 3 story plastic rack which does not resemble the one on the website. The customer support was contacted but all emails to the support team failed with reasoning “recipient’s server did not accept our request to connect”. There is no means to contact support via chat or phone and no end to this mess.

Image Uploaded by Ashika:

Incorrect Product & improper customer support

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