Incorrect Product Delivered

Name of Complainant Manauwar
Date of ComplaintDecember 6, 2020
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
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Text of Complaint by Manauwar:

I am writing because wrong product was shipped,the actual item was not what I ordered.

We had placed the order “Regular Fit Denim Shirt” Pack of two under buy one get free of INR 1299.

Today, Nov 27 I received a call from the delivery executive to collect your shipment, for the same paid Rs.1299 and collected the shipment when opening the box inside the Box got delivered wrong products ( Image attached this mail).

Immediately I tried to contact them on his mobile no – 8045-771-393 the IVR getting response “You are not dialling a valid number” whereas I received a call from the same number for shipment.

Please find attached wrong product image and shipment details.

TRACKING ID
1605122968830

Delivered Date : 27 Nov 2020.
Ordered – Regular Fit Denim Casual Shirt ( Buy Get Free).

Please arrange to refund the INR 1299 which has already been paid and return back incorrect product delivered.

Image Uploaded by Manauwar:

Incorrect Product Delivered

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