Incorrect item supplied on COD basis

Name of Complainant Nandan Bardhan
Date of ComplaintOctober 4, 2025
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Nandan Bardhan:

Online Tee shirt ordered. At the time of order, it was showing 4 no of Tee shirt size L of Rs. 999/- and subsequently I have ordered on COD basis. I have received a message from Ekart updates with tracking ID PGRC6000054324 from Parcelgator will be delivered on 24.09.2025. I have received the parcel and paid Rs. 999/- to the delivery boy vide his mobile No. +91 11 3501 7777. The supplier is a cheat and intentionally delivering old material as I have received 2 no cheap quality round neck Tee Shirt. The address of the vendor mentioned in the envelop is
SHYAM GARDEN PNPUR SEC23 SOUTH WEST DELHI , NEW DELHI PIN 110077
Now we are unable to trace this fraudster as they are not traceable and in my opinion e-kart should take the responsibility to collect the incorrect material from us and refund the amount of Rs. 999/- immediately as they only know the location of this fraudster since they are collecting the COD amount and handing over to them

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