| Name of Complainant | |
| Date of Complaint | October 15, 2019 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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I activated international roaming whilst in Bangalore and deactivated within 2 hours as the airtel customer care executive confirmed that the charges start only when I land abroad. I have confirmation message received that theinternational roaming was deactivated whilst in Bangalore. I have now been charged for 2 different packs of international roaming and airtel executive Gurdeep Singh from Chandigarh says he cannot do anything and I need to pay. He did not connect me to his senioras well. I will not pay this as I have the proof from airtel that service was deactivated.
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