Since Last four-five years we have been facing problems regarding exaggerated bills from Airtel. After repeated visits to their outlets and complaining through e-mail rarely gave response.

So because of the frustration we changed our plan to, bill plan MY PLAN CORP VALUE 99 CUG 2 – NAT, has been activated on 10 th July 2018. At that time only we requested Airtel not to give data (internet) services to any of our numbers.

We have total sixteen connections and after request Airtel continued to charge booster charges for internet for two numbers. If I dont require internet services from Airtel then how come Airtel charged me the booster plans and only for two numbers.

So I followed up with Airtel authorities in meeting in person to their outlets as well as on e-mails. But in vain.

I have communicated with following e-mail ids-

appellate.mumbai@in.airtel.com,
121 <121@in.airtel.com>,
121 <121@airtel.com>,
nodal.west@in.airtel.com,
enterprise <enterprise@in.airtel.com>,
appellate.mah@in.airtel.com,
appellate.west@in.airtel.com

After several follow ups to above I received mail from appellate.mumbai@in.airtel.com on 21st October 2018 stating that my issue will be resolve in 72 hours and Corrected bills will be send.

But thereafter any communication Airtel stopped my outgoing calls.

Since It is a corporate connection, we are facing business loss.

Airtel is neither resolving my issue nor finding any solution. I have already communicated airtel that I am ready to pay bills immediately but give me corrected bills. Airtel authority also agreed that Airtel exaggeratedly charged to us, but nobody is ready to rectify the bills.

Request you to find appropriate solution and reactivate my connections.

Details are :

Company Name : INOTROP HEALTH SOLUTIONS

e-MAIL id- inotrop@gmail.com

Mobile Number : 9970171066 / 9860457066

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