Incorrect bill amount during roaming

Name of Complainant Mahender Negi
Date of ComplaintNovember 20, 2021
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Mahender Negi:

Recently I travelled to Maldives and yesterday when I came back I got to know that my services have been barred. I called customer care and got to know that my bill amount is 1,28000. I am really unable to understand that I only used resort wifi and only once in airport for emergency purpose I used my personal internet.
My question is that when my limit is of Rs. 9000 then why my connection was not barred when I exceeded my limit.

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Incorrect bill amount during roaming

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