Inclusions services confirmed in upgrade plan but not provided

Name of Complainant Pravin Mishra
Date of ComplaintApril 25, 2022
Name(s) of companies complained against
Category of complaint Miscellaneous
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Pravin Mishra:

Need to file complaint on jio Mobile post paid service.. as jio support team member me biswajit singh asked me to upgrade plan for 399 plus gst where the OTT Amazon prime will be activated but after upgrading the plan I am unable to use the service saying that it on chargeable basis extra amount as per terms & conditions.. I have proof in written email confirmation of service are part of upgrade plan.

Image Uploaded by Pravin Mishra:

Leave a Reply

Your email address will not be published. Required fields are marked *