| Name of Complainant | |
| Date of Complaint | February 3, 2024 |
| Name(s) of companies complained against | Faisal movers |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Incident Report on Faisal Movers Bus
Date | 2nd February 2024
Time | 11:40 PM
Place | Faisal Movers Bus from Bahawalpur to Lahore
Introduction and Incident Overview
• I am writing to bring to your attention a significant incident that occurred during my travel on your bus service from Bahawalpur to Lahore on 2nd February 2024, departing at 11:40 PM.
Inappropriate Comments by Bus Hostess
• During my journey in the business class section, I was shocked and disappointed by the comments made by the female bus hostess.
• Despite her presence to assist passengers, her remarks were highly insensitive and disruptive, particularly concerning a child on board.
• Her exact words were ‘isko chup karwa len’ (silence the child) and other similar statements.
• She mistakenly assumed that her position at the front of the bus and the family’s seating in the middle would prevent anyone from hearing her comments.
Impact and Expectations
• It is important to note that no one else on the bus seemed bothered by the child except for the hostess.
• As a passenger, I expect Faisal Movers to take strict and appropriate action regarding such comments made by your staff, as they jeopardize your reputation and commitment to providing classic service.
• I hope that you will thoroughly investigate this matter and implement measures to ensure a more comfortable and safe travel experience for your passengers.
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