| Name of Complainant | |
| Date of Complaint | April 20, 2022 |
| Name(s) of companies complained against | Excitel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
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My internet connection is inactive for more than 11 days (09/04/2022). I raised a ticket (Ticket Number 8508248). No action has been taken since then. I have spoken to the different customer care executive more than 10 times. Every single time the executive apologizes and says the issue will be resolved within 24 hours and have put my request as an urgent request. Till date no action has taken and my internet connection continues to be inactive.
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