I’m order new mobile company send to me old (not in working position) mobile

Name of Complainant Vijay Pratap Singh
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Vijay Pratap Singh:

Order Number – SH15007894
Payment ID- 12698804827
Payment via- Payu (Payment id-42800270, Rs 4499.28, 8 April 2021, 10:37 PM. For Frankie Enterprises is successful )
Payment Status- paid Rs 4499.28
Site from purchase mobile- shopmymobile.in
Amount paid for the product
Nefon Q20 Ultra 5G (Blue, 256 GB) (8GB Ram) 64MP-Quod Camera 6000mAh Lithium – ion Battery (Q20 Ultra 5G)
Payment through: State Bank of India, Account No. 10220423841, Account holder name: VIJAY PRATAP SINGH, Amount 4499.28, Dated: 8 April 2021, Transaction number: 664804023

Image Uploaded by Vijay Pratap Singh:

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