Illegal billing

Name of Complainant Aman
Date of ComplaintApril 29, 2019
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Aman:

I have not opted for international data roaming but still I’ve charged for the same. (PH. NO. 9810512423)

As per telephonic conversation with one of your executives, she said it gets automatically activated once one visit the listed countries, but the fact is, I have been visiting these countries since past many years and I never got charged for the same as I have not activated any data roaming service.

Kindly answer following questions;

1) Why I have been charged this month only? And not previous months as I never turned off my data during previous visits.

2) Who activated this service?

And on who’s approval or directions?

Kindly answer above questions as I need to forward your answers to TRAI. So as no other People get fooled.

I just now got the international data service stopped over phone. Aman Saini S/o Chhaju Ram Saini 9810512423

Image Uploaded by Aman:

Illegal billing

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