If the company does not have the right product then why is it cheating the consumers

Name of Complainant Rishendra Pratap Singh
Date of ComplaintJune 7, 2023
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Rishendra Pratap Singh:

Fire Bolt Calling Ninja was ordered from Amazon, the defective product was taken back by the company under warranty
And provided me with their coupon from which I ordered fire bolt falcon watch from the company itself which hardly lasted for one week and that too stopped working after that..
If the company does not have the right product, then why is it bluffing with the consumers?

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