Name of Complainant	Souptik pal
Date of Complaint	November 5, 2022
Name(s) of companies complained against	IDFC Bank
Category of complaint	Banking
Permanent link of complaint	Right click to copy link
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A recovery agent from your bank called me and threatened to beat me up by local people as I am unable to make payment of my credit card number ending with 7027.
I am unable to make payment because my credit card is blocked by you before any bill got generated. I am unaware of the reason for the blocking.
Please unblock my credit card so that I can make the payment.

Also you people threatening my sick mother over the payment and want to visit my office address. Please note I will also take legal steps against your bank as you don’t value for your customer.

Attaching the recordings.
Emp ID of the recovery agent : I14225 (riya Singh)+91 98835 16973

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