Idea outgoing validity

Name of Complainant	Jawad Khan
Date of Complaint	December 6, 2018
Name(s) of companies complained against
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Text of Complaint by Jawad Khan:

How to update idea outgoing validity as i am having balance of Rs 13 but unable to call

Image Uploaded by Jawad Khan:

Consumer Complaints Court