Idea changed life time validity to plan based validity

Name of Complainant Mallesham
Date of ComplaintNovember 25, 2018
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Mallesham:

I am the idea customer using since near to decade. Recently idea banned out going calls even though balance I have in my account. This is happened without any prior information and announcement by idea network. This fully illegal. They should announcement it first, intimate the customers about plan change and should give time to decide. What TRAI doing on this?

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Idea changed life time validity to plan based validity

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