Idea balance deducted unnecessarily

Name of Complainant Ashwin
Date of ComplaintNovember 13, 2021
Name(s) of companies complained against
Category of complaint Cyber Crime
Permanent link of complaint Right click to copy link
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Text of Complaint by Ashwin:

I am owning an idea cellular sim card number since 2011, On 28th oct 2021 i got a message from vz-vicms Hello!
Thank you for choosing to access Contakt Gaming Service,
You have been charged Rs. 25
Your balance is Rs. 38.03, and again yesterday i recharged my number and i got a this message again from VZ-Vicms Hello!
Thank you for choosing to access Bigwin Battlefield Games,
You have been charged Rs. 49
Your balance is Rs. 15. The both services i have never started or asked to start. What the hell is this company doing. The stealing the money from customers.

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