Idea balance deducted for caller tune without request

Name of Complainant Rizwan Shaikh
Date of ComplaintSeptember 13, 2020
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
Share your complaint on social media for wider reach
Facebooktwitterredditpinterestlinkedinmail
Text of Complaint by Rizwan Shaikh:

I had been charged 99 rs for caller tune activation without my request. I called their customer care number and I ask him to send me the proof that I sent you the request for caller tune. But he was not able to reply me instead he gave me email id of their customer care executive. I have mail them too but still no reply. How can they charge without my permission or request. Kindly help me to get the amount from idea.

 

Thanks

Rizwan

Image Uploaded by Rizwan Shaikh:

Idea balance deducted for caller tune without request

Leave a Reply

Your email address will not be published. Required fields are marked *