| Name of Complainant | |
| Date of Complaint | November 23, 2022 |
| Name(s) of companies complained against | Paytm postpaid |
| Category of complaint | Cyber Crime |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Sir/ Ma’am,
Myself Hardik Ahuja, I am a user of Paytm but not of Paytm postpaid. I have never use the service of postpaid in paytm but today on 22nd November 2022 at 5:36PM I got a call from Recovery team of Aditya Birla finance that i have an bill overdue of Rs. 29381, and then I got shocked and asked them how did i spent this amount and where did i have spent the amount, the executive of Aditya Birla finance asked me to check your postpaid account in paytm and when i have gone through the account, then i realised the payment have been, then i contacted to paytm at 06:02pm on 22nd November 2022 and asked for help so they told me that *”we paytm have different departments of different problems but we don’t have the contact number of paytm postpaid as we can raise your complain to that specific department and they will contact you as soon they get this complain”* after that they generated a complain ticket,
Meanwhile i was checking the history the day of payment of Rs.27,900 got detected from paytm postpaid as you can see in the attached file of paytm postpaid statement on 13th November 2022 at 01:50pm, which is been done to Ekta Gupta w/o Dilip Gupta *Ekta Electronics* , then i tried to investigate my case by my own as i didn’t get any update from paytm postpaid and i search for the *Ekta Electronics* in Mandawali, New Delhi 110092.
I have talked to the owner of *Ekta Electronics* Mr. Dilip Gupta, i asked him if he received the same transaction on the same date which is 13th October 2022 after he checked he called me back that he got the amount on the same date but at 03:30pm and it was paid by one of his customer named *Vineet* which he told me that cyber crime of New Delhi have arrested him 3 days back from today’s date and kept him in CIA Jhajjar, Haryana and i have attached the same recording for your reference.
Sir/ma’am, I have mailed the PAYTM but they didn’t respond and even I got call from their customer care executive and they try to force me to pay the dues which I haven’t used.
Please help me to get rid off from this problem as possible and guide me further as this may affect mi CIBIL rating
It’s a big scam going in *PAYTM POSTPAID SERVICE*
I’m going to attach images of proof regarding those transactions.
Thanks & Regards
Hardik Ahuja
+91 8954334378
