Name of Complainant	Mitesh Jain
Date of Complaint	June 15, 2022
Name(s) of companies complained against	Goibibo.com
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
Share your complaint on social media for wider reach

I booked 4 rooms for 2 nightst for Rs. 32000 (4000×4 rooms×2 days) at Chail which after visiting Iand my family realized that they were not worth more than Rs. 1000 even in peak season. Substandard. I felt deceived. Toilets were stinking. No sanitation. Dirty rooms. Not infact rooms but tents. Sleeping at night became difficult. Even if it is peak time they cannot rent out rooms 7-8 times their original price.
Called ibibo help desk but no support provided. I travelled 400 kms to this place. Felt helpless and regretted booking through goibibo. Felt that there is no due diligence by goibibo before listing rooms. They are busy earning money and inflating prices.
Want my money refunded from them. Paying 4000 for 1 night, Customer expect basic amenities and sanitation but it was zero.
Customer name Mitesh Jain
Booking ID – HTLDNAORN25DEFL3

Image Uploaded by Mitesh Jain: