Iam unable to send sms even iam having sufficient fund in my main balance and special balance

Name of Complainant Santhosh Kumar
Date of ComplaintOctober 2, 2021
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by Santhosh Kumar:

Hi I have using airtel network more than 10years. And I have linked my airtel mobile number with all my banks and other applications. But in recent days iam unable to send sms. And I have recharged with 79rs but also the sms was not sent. And again I done a 10rs recharge in main balance but still iam unable to send sms. Once I checked with Airtel customer care they saying like you have to recharge smart pack.but I don’t want any smart pack. The minimum recharge is enough for my use. In past the sms will be charged 1 rupee per sms. I just wanted to send a sms from my gpay application to activate the application. For only 2 to 3 msgs why should I want to recharge for 200rs. Are the treated all the customers are fools ?? I don’t know. Iam suffering a lot due to this. Kindly take a proper action and resolve my issue.

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Iam unable to send sms even iam having sufficient fund in my main balance and special balance

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