| Name of Complainant | |
| Date of Complaint | June 11, 2023 |
| Name(s) of companies complained against | Make my trip |
| Category of complaint | Tours & Travels |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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Booking ID NU710771053850838
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The bus arrival was at 10:30. I was waiting at the pickup point since 9 PM. It was past 10:30 and no one arrived. I tried calling MMT and there was no help at all. Couldn’t connect with anyone. At 12 AM, I contacted the operator and he said he was at HSR and they don’t stop at the given Silkboard address, and by the time I took an auto to there, he left and told he was waiting elsewhere at other bus stop. I couldn’t board the bus. MMT has closed my request without contacting me. MMT is not helpful at all and their customer service department is the worst! I demand my refund and compensation for such damages. I can win this lawsuit effortlessly.
