I was delivered completely different goods

Name of Complainant Velin Velinov
Date of ComplaintJuly 20, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Velin Velinov:

Dear Sir,
I am contacting you within 7 days of receiving the goods in accordance with your Rules on the return of goods and money, and regarding complaints, return of goods and requests for money back, link: Order number 2023070124518430423.
Instead of what was presented and ordered, I was delivered completely different goods (brand, quality, appearance…).
AGAIN, I ask that you provide me with the address to which I can return the advertised goods and that you immediately pay me, i.e. return to the account the amount (65 Euros) that I paid you.
I hope that I will receive a reply from you immediately with instructions for returning the goods and money, and all so that I do not take further steps in this direction (through the Consumer Complaint Court, EU Customer Service, etc.) to mutual satisfaction.
With respect,
Velin Velinov

Image Uploaded by Velin Velinov:

I was delivered completely different goods

3 thoughts on “I was delivered completely different goods

  1. Compré un telescopio y no tiene nada que ver con lo que me mandaron,pido la devolución y me dice que al no tener empresa en el extranjero que no hay devolución, que me lo quede y se quedan con el 33% por manipulación,

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