| Name of Complainant | |
| Date of Complaint | May 15, 2020 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Internet Services |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I had recently requested for new broadband connection from airtel website.
And after 2 days i got call from customer care that feasibility is there in my area and i was happy to take connection from airtel.
Next day i got call from person called Sathish(M: 9902555371 ), he visited my place collected all documents photo, PAN. Before submitting documents i had asked him multiple times and he promised me that up-to 100mbps speed you will get.
So, i was happy i did online payment as advance for 3 months via online as per his request.
After i did online payment prasad promised me of connection next day, i waited for three days after that technician called and saying max speed i will get is 10 to 14 Mbps.
I called customer care number 5 times and asked them to cancel connection immediately. Every time they take all details but don’t raise any request.
I want to cancel my broadband connection immediately and get refund of my payment.
Mobile: 8123931431
Name: Srinivas C
