Name of Complainant	Kailash Janyani
Date of Complaint	March 30, 2021
Name(s) of companies complained against	Instant service rajkot
Category of complaint	Internet Services
Permanent link of complaint	Right click to copy link
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Text of Complaint by Kailash Janyani:

Good Afternoon Sir/ Madam,

I am kailash janyani , on February 2021 I received a random call from instant serives asking if I’m ready to work for them for form filling job which was for 7 days and they sent me a apk link in my mail asking me to install the app and before even asking me to go through the agreement they asked me to write my name on a screen which is not my official signature. After this they asked my adhaar card copy for registration.Then there was a username and password given to me thorough mail in which I was asked to work for 7 days completing 800 forms in which unique number, name, contact number, postal address, monthly salary should be filled copying the image given there. i was failed to do work

They mentioned Rs 5600 as the penalty amount in the agreement, Once after the payment I was asked to send the screen shot and asked to copy a message that they sent me and send it back to them. Here I have attached payment screenshot.
I R. kailash janyanideclared that I have cleared utility and maintenance charges/ Legal charges to the FORMFILLING company Rs 5600 for my mistakes and also I agreed that I have no objection in future towards the company

Completing this then I again had a call from the same advocate asking me to continue the work for next 11 months and they also implied a rule that next time if the qc fails the independent contractor ( which is the person who is agreeing to work) should come there to Gujarat and pay an appropriate amount of Rs. 150000 for which I denied and asked them to terminate my agreement and the account for which they stated that the independent contractor must pay the amount of Rs. 22400 for the termination which was not mentioned in the agreement. For this termination of the agreement and the payment I was given only 1 hour of time and was also threatened for the payment if not I was asked to come there to Gujarat to the facing the consequences. As I am a UPSC aspirant I was scared that it would affect my career and made the payment within 45 mins assuming that I will get rid of this problem. They sent me a message which I have to copy and send them again. I also gave the same message here.

I kailash janyani declared that I have cleared utility and maintenance charges/ Legal charges to the FORMFILLING company Rs 22400/- for my mistakes and also I agreed that I have no objection in future towards the company

After this process I wanted to know if the procedure is done, but unfortunately no. I was told that only 90% of the process is completed in the termination. I was again called up and asked to come there to Gujarat to sign in the documents for the next consecutive six months I tried explaining them that due to COVID no one will be allowed anywhere their response was “that is your problem ma’am ” Then I enquired them about the digital sign option for which they asked me to pay Rs. 18120 . I felt stupified and I asked them the reasons for me to pay the money they threatened me again for money for which I was saying no and and they stated the a police case is being opened here in the court and I have to come there to Gujarat for the futher procedures.

Inspite on telling me that only 90% of the procedure is completed they sent me a mail that your agreement has been terminated and there is no objections between company and you in the future. This was done only after I say I am going to sue a complaint against them in consumer complaints.

Then again the next day I got a text message from BH-SMSHLP stating that I’m penalized under Indian penal code 420 for performing an action of fraud and agreement breach. The message also stated that under the act 73,74 a report of the complaint will be sent the address within 72 hours and the message also had a mobile number to which I have to contact a public prosecutor who the same Advocate who contacted earlier.

I did contact him after Reasearching about the company completely through which I found it’s was a FRAUD company and asked them about the address and the details for which he stammered to answer and also said that I’m going to sue a case ma’am so you can do what you want I replied them do it.

 

Every numbers which they called me was spamed in truecaller for your verification I attached all the numbers and the screenshots of all the details.

I) 8980615443– advocate

II) +919090814935 advocate

III) +918980631752 the person who called me first

IV) +917778893619 helpline number

i have not received NOC yet.

So kindly do the needful as soon as possible. Kindly please help me get my money refunded or the steps that I have to proceed with.

As I couldn’t submit all the screen shots I will submit it if needed.

Image Uploaded by Kailash Janyani: