I recharged through airtel app for the amount of 449₹, but amount was deducted but recharge was not successful. It’s more than a month my amount is refunded.

Name of Complainant Narendra G
Date of ComplaintDecember 26, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Narendra G:

Transaction ID – 2011201359866
Pack value    – ₹449
Validity – 56 days.
Date – 20/11/2020
The recharge was done for the mobile number 6364446164 from the Airtel app, Amount was deducted from Google pay app but recharge was not successful.
I called airtel customer care which was of no use, raised a complaint in airtel where there no option at all and mailed razorpay they also did not resolve. so finally raising the complaint here to get my money back.

Image Uploaded by Narendra G:

I recharged through airtel app for the amount of 449₹, but amount was deducted but recharge was not successful. It’s more than a month my amount is refunded.

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