I Recharged My Airtel Pre-paid number through Cred, They didn’t make the payment to the Network operator, I lost my money

Name of Complainant Mohammed Makhbool c
Date of ComplaintNovember 17, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Mohammed Makhbool c:

I recharged my Airtel pre-paid number 9961758224 for 2999 RS by using cred app, My money got deducted from the bank account but i didn’t get any confirmation message from the Airtel regarding the Recharge, In cred app it is showing my recharge is successful. I called Airtel customer care and they are telling that, they didn’t get any notification or transaction from cred.

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