I recharge the phone and phone is not recharged but money is drawn from the bank

Name of Complainant	Satwinder kaur
Date of Complaint	August 2, 2020
Name(s) of companies complained against	Airtel
Category of complaint	Mobile Phone
Permanent link of complaint	Right click to copy link
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Text of Complaint by Satwinder kaur:

I recharge the phone from airtel thanks app but unfortunately the processing is failed and phone is not recharged. But the money is cut out from the bank .

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I recharge the phone and phone is not recharged but money is drawn from the bank

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I recharge the phone and phone is not recharged but money is drawn from the bank

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