i received a phone which is used and i want to return but flipkart cant help

Name of Complainant vinod
Date of ComplaintJune 8, 2023
Name(s) of companies complained against
Category of complaint Mobile Phone
Permanent link of complaint Right click to copy link
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Text of Complaint by vinod:

i am purchase a phone on the flipkart site the moodel name is redmi note 12 pro
and the cost of this product is 24999 ,
i am exchange a phone redmi note 10s the exchanged price is 8400 ,
the new phone i’m received that is used and scretches one display and i want refund but flipkart not help me

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