I received a defective product and Flipkart and hindware completely denied for replacement

Name of Complainant Rajesh Kumar Prasad
Date of ComplaintMarch 31, 2024
Name(s) of companies complained against
Category of complaint Electronic Appliances
Permanent link of complaint Right click to copy link
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Text of Complaint by Rajesh Kumar Prasad:

I ordered a hindware 50 liter cooler from Flipkart but the product is defective (water tank leaking problem) when I talked with a customer executive of Flipkart and hindware. They will send a technician for checking then technician confirm it the product is defective and give me service job sheet. Then i again talk with a customer executive of Flipkart and hindware they completely denied for the replacement . They both blame each other Flipkart says hindware give you the replacement and hindware says Flipkart give you a replacement

Image Uploaded by Rajesh Kumar Prasad:

I received a defective product and Flipkart and hindware completely denied for replacement

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