I purchased a paytm fastag worth Rs.600 through my Car dealer M/s Khiviraj Motors Chennai – OMR Branch and I got my Car delivered by 12-09-2018. My Paytm KYC was activated in May 2019. Recently I have noticed that there was couple of toll entries on the same day it was charged as a single entry charge on both ways rather than double entry charges with in 24 hours travel.

Name of Complainant Ashok Amarnath S
Date of ComplaintJuly 26, 2019
Name(s) of companies complained against
Category of complaint Automobiles
Permanent link of complaint Right click to copy link
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Text of Complaint by Ashok Amarnath S:

1. My Vehicle number TN-11-AH- 7129 Initially Paytm were refused to take my complaint. When I called to the Paytm Customer care they asked to enquire in to the toll plaza.
2. When I asked in toll plaza, they insisted to ask the Paytm company.
3. Yesterday when I had sent an email and there is no proper response on email. I was requested to surrender my card and get back my caution deposit ₹ 250 + ₹150 (Paytm tag amount) and extra ₹200 – total is ₹600 to be refund to me.
4. Paytm response was very poor and they take 5 to 10 days resolve this issue. Paytm claims it’s a system issue. Such frauds needs to addressed immediately and I need my entire wrongly detected money to be back to my account.

Image Uploaded by Ashok Amarnath S:

I purchased a paytm fastag worth Rs.600 through my Car dealer M/s Khiviraj Motors Chennai – OMR Branch and I got my Car delivered by 12-09-2018. My Paytm KYC was activated in May 2019. Recently I have noticed that there was couple of toll entries on the same day it was charged as a single entry charge on both ways rather than double entry charges with in 24 hours travel.

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