I purchased 3 shirts in shopify.com but now the site is not valid

Name of Complainant Venkatesh Gaddam
Date of ComplaintJuly 20, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Venkatesh Gaddam:

I purchased 3 shirts in shopify.com with the reference of Instagram advertisement. The payment is done, amount was detected from my bank account, Order number is generated. But now the site is invalid to track the status of the order. No one is responding to the mail which they provided in the site.
Order# 11751001
GPay name : ETHNICMINEENTERPRISE
Gpay To : Razorpay Software Private Limited (razor.pay@sbi)
Shopify Email id : connect.shirtbling@gmail.com

Image Uploaded by Venkatesh Gaddam:

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