| Name of Complainant | |
| Date of Complaint | September 23, 2023 |
| Name(s) of companies complained against | Airtel |
| Category of complaint | Electronic Appliances |
| Permanent link of complaint | Right click to copy link |
| Share your complaint on social media for wider reach | |
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I bought UPS from Airtel thanks app. They took 1498.60 RS. I don’t have any view on the product I purchased digitally. I have been calling and speaking to customers care for hours . This is not right way for digital transactions to happen without giving customers a view on the purchase and status.
Almost 6 days has passed there is no any product received , or no technician has contacted me for delivery and installation. Below in message they said it will get install in 48 hrs. I have contacted customer support for query but they say There team will contact for further status in 4 hr. but 1st time they called but after that there were no call or messages from team. also i have proof of call recording were they say there team will contact inn 3 to 4 hrs.
Thank you! Your order for Power Backup on your Airtel Xstream Fiber ID 02042****** is confirmed . You will receive a call from our engineer within next 48 hours for the delivery and installation of the device.
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