I paid total EMI but they showing 1 due

Name of Complainant Srikanth
Date of ComplaintOctober 9, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by Srikanth:

I paid the total EMI what i took small loan from NAVI app. I had proofs like phonepe receipt and bank statement, I paid my last EMI on may 14th but still it showing one due, my cibil score got badly damaged from past 5 months because of this NAVI,

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