I paid my all dues, but in cibil my loan showing active & pending. How is it possible

Name of Complainant Manuneethicholan
Date of ComplaintJune 11, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Manuneethicholan:

I used lazy pay payment method. Also I close my dues correctly. But, in cibil it’s showing due pending.
A/C holder name:- Manuneethicholan
Mobile:- 9566457158

Image Uploaded by Manuneethicholan:

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