I paid all dues but still shows overdue

Name of Complainant GOUDHAMAN VASANTHAN
Date of ComplaintOctober 11, 2022
Name(s) of companies complained against
Category of complaint Banking
Permanent link of complaint Right click to copy link
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Text of Complaint by GOUDHAMAN VASANTHAN:

I am using Paytm Postpaid for almost a year now and I have paid all my dues on or before the due date without fail. Recently when I received my Cibil Report I came to know I lost 2 points of my Cibil Score and there still shows an outstanding due of Rs. 1000 in which still Rs. 523 is still pending. I have already paid all my dues and there is no pending dues for me. There is no option with the Paytm Postpaid to raise a complaint against this issue. When I called Paytm Bank customer care they said that this issue will be handled to the concerned department of Paytm Postpaid and there is no customer care service for Paytm Postpaid. I have no clue what to due with this issue.

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