I ordered a product from one site and it came out as fake

Name of Complainant Divya jain
Date of ComplaintNovember 1, 2022
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Divya jain:

I had ordered a product from one site, and the product which i received is totallly different, and damaged now i am not getting an option for return and refund, nothing is mentioned in the site, please help me

Image Uploaded by Divya jain:

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