I ordered a product by online payment on 16th June 2020, received email that product is despatched with tracking No., expected arrival as July 2nd. But not reached in time. Now the message shows that the product is despatched. When traced the No., it was a consignment no. of product delivered in March 20.

Name of Complainant K G SAJEEV
Date of ComplaintJuly 18, 2020
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by K G SAJEEV:

I ordered for a book namely prayers that heals the heart by making payment. Order No. 404-4816817-6317109. Received email stating that MK Books India shipped the product on with DTDC 17th June with tracking id- Z52316205, and may reach between 29June- 2 July. On 2nd July it was shown that the product is delayed. Now on tracking it shows that product is despatched to the person on MARCH 2O. When I approached DTDC, they informed that the tracking No. is in some othe state and delivered on MARCH 20. The tracking no. given is fraud. I ordered the item in June 16/17th , but as per tracking product is delivered in March 20. Please do the needful to get me the product or make refund with interest.
K G Sajeev,
9447231330

Image Uploaded by K G SAJEEV:

I ordered a product by online payment on 16th June 2020, received email that product is despatched with tracking No., expected arrival as July 2nd. But not reached in time. Now the message shows that the product is despatched. When traced the No., it was a consignment no. of product delivered in March 20.

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