I ordered a black colour MI powerbank of ₹2059 from flipkart but the seller sent me a white colour powerbank. I requested for refund many time but the seller rejected my request every time

Name of Complainant Anil
Date of ComplaintMarch 6, 2023
Name(s) of companies complained against
Category of complaint Internet Services
Permanent link of complaint Right click to copy link
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Text of Complaint by Anil:

I have ordered a MI powerbank ( black colour) but I got one of white colour. I requested to return the product more than 6 times but everytime my request has been rejected by the seller. I contacted customer care and their seniors as well but didn’t get any help. After trying to return the product more than 5 times, I got a call from flipkart in which they inquired about the product . but even after that next day my return request got cancelled. I contacted flipkart again and I was asked to contact the brand so that they help me to get the return request approved.so I contacted the brand as well but they said me that brand can’t help me as I have ordered it from flipkart. I request flipkart to help me to get refund from the seller. I am depressed as am trying to return the product since 7 days. Please help me .

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